An Appreciation Letter...
Stayed October 2016, travelled with family – Richard Fung .
Feedback from our Healthy Getaway programme...
The General Manager
Spent one night here with my 4 children. We got connecting rooms on the 4th floor. Hotel is a large complex with large rooms. Needs a facelift in the rooms with a little more colour so it isnt so gloomy with browns and creams. Nevertheless, rooms are clean and sufficiently equipt with towels, toothbrushes, soaps, even razors. Too bad we did not have time for swimming pool...will be back.
Stayed July 2016, travelled with family – Seringukay, Kuala Lumpur, Malaysia.
My wife and I have been to this place several times, and each time, we continue to be amazed at the sheer size of the place. There are some areas where the age of the place shows, however, but this is mostly in public areas like the pool, the walkways connecting the different parts of the resort, and the basement meeting areas. Other wise, the rooms are very comfortable and very spacious; bathrooms were bright and clean, and with the usual amenities (soap, shampoo, clean towels, hair dryer). The food spread was also adequate, and the taste was not bland at all.The staff were helpful at al times. Overall, and throughout the three times we stayed here, we had a great, relaxing time at this place.
Stayed January 2016, travelled with family – Ulyseses A
We stayed at Le Grandeur from 23 to 25 June 2016 with our teenage boys. We had two connecting Deluxe rooms on the 4th Floor. Rooms were spacious and clean. The rooms came with amenities like toothbrushes, comb, shaver etc. Great for business travellers. The hotel has been around for some time and age is beginning to show e.g. some cupboard doors are coming off their hinges, etc.
We had a fun time doing activities as a family such as bowling and going to the golf driving range. We also spent several hours at the Johor Premium Outlets which is just a short 15-min drive away.
If you like Korean food, we would highly recommend Yeon Korean Restaurant, located at level 2 of Palm Resort clubhouse. The food is authentic and the service excellent!
All in all, it was a good venue for a short family vacation that is within an hour's drive from Singapore.
Stayed June 2016, travelled with family – jloopc, Singapore.
A lovely surprise
I was only overnighting as I had an early morning flight and this hotel is the closest to Senai airport. I arrived at 10 pm to be greeted by a remarkably friendly helpful staff member who made the check in process the least troublesome I have ever experienced. My room on the second floor overlooking the pool was large, well equipped with satellite Tv and wifi., a bath and even feather pillows. I found myself wishing I was staying longer. I have stayed in quite a few hotels in Malaysia including quite a decent one in central JB. I would rate this as probably the best value for money I have experienced and if you dont need to be in town (which is a half hour drive if not peak hour) or you want to be bear the airport I would recommend this hotel highly. – Philip.G, Australia.
Nice comfortable rooms
Staff service is excellent and very accommodating. Good facilities and nice comfortable rooms. Like the ambience and good feeling. Good job:) - Saw L, Singapore.
Good hotel and value for money. However the hotel looks old and should do some makeover or renovation to look classy. – Yogeswary R, Malaysia